Privacy Policy

This Privacy Policy explains how CodeFacts IT Solutions Pvt Ltd (“CodeFacts”, “we”, “us”), based in Hyderabad, India, collects, uses and protects your information when you visit codefacts.com or contact us. By using our website or submitting an enquiry, you agree to the practices described here.

Information we collect

Information you give us. When you complete a contact or enquiry form, we collect the details you provide — typically your name, email address, phone number, company name and the message you send. You choose what to share; the fields marked required are the minimum we need to respond.

Information collected automatically. Like most websites, we use cookies and similar technologies to understand how the site is used. This may include pages viewed, the approximate region you visit from, your device and browser type, and how you arrived at the site (for example, from a Google ad or search result).

How we use your information

We use the information we collect to:

• respond to your enquiry and provide the information or quote you asked for;
• deliver, support and improve our services and this website;
• measure and improve our marketing, including the performance of our advertising;
• keep records and meet our legal and accounting obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Services we use to run the site

We rely on a small number of trusted providers who process data on our behalf:

• Web3Forms — securely delivers your form submissions to our team inbox by email.
• Google Analytics — helps us understand website usage in aggregate.
• Google Ads — measures the performance of our advertising and may set cookies for conversion measurement.

These providers process data under their own privacy and security terms. You can read Google’s practices at policies.google.com/privacy.

Cookies and how to control them

Cookies are small files stored on your device. We use them mainly for analytics and advertising measurement. You can control or delete cookies through your browser settings, and you can opt out of Google’s advertising cookies at adssettings.google.com. Blocking cookies may affect how some parts of the site work.

How long we keep your information

We keep enquiry details for as long as needed to respond to you and to maintain a reasonable business record, after which we delete or anonymise them. Analytics data is retained according to our provider’s standard periods.

How we protect your information

We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep your data safe.

Your rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email us at hello@codefacts.comand we’ll respond within a reasonable time.

Children

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the “last updated” date at the top of this page. Please check back occasionally.

Contact us

If you have any questions about this policy or your information, contact CodeFacts IT Solutions Pvt Ltd, Hyderabad, India — email hello@codefacts.com, phone +91 81210 07419, or via our contact page.