Industries · Media & Entertainment

Media, built for streaming, discovery and retention.

Fragmented content systems, rising churn and flat ad yield make it hard to grow audiences profitably across every device. CodeFacts builds the OTT platforms, personalisation and audience analytics that turn viewers into loyal, monetisable subscribers.

The moment

What's changing in media & entertainment.

The pressure

Streaming has commoditised distribution, so audiences graze across services and cancel the moment attention drops — while content and delivery costs keep climbing. The media companies that endure compete on experience: fast multi-device delivery, sharp recommendations and monetisation that reads audience data in real time, not on last quarter's reports.

The problems

What makes media & entertainment hard.

The specific, structural challenges we build against — not generic pain points.

Content management sprawl

Assets, metadata and rights are scattered across tools that don't share a catalogue.

OTT delivery at scale

Streaming smoothly to millions across devices strains encoding, CDN and playback stacks.

Subscriber churn

Viewers cancel fast, and teams see it in the numbers only after they've gone.

Weak discovery

Poor recommendations and search leave the catalogue underused and engagement low.

Soft monetisation

Subscription and ad revenue underperform without audience-aware targeting and pricing.

Fragmented audience data

Behaviour is siloed across apps and platforms, so no one owns a single view of the viewer.

How technology solves it

From problem to platform.

Each challenge has an engineering answer. This is how we turn them into working systems.

Challenge

Scattered content ops

How we solve it

A unified content platform with governed metadata, rights and a single catalogue across channels.

Challenge

OTT delivery strain

How we solve it

Cloud-native streaming with adaptive encoding and multi-CDN for smooth playback at scale.

Challenge

High churn

How we solve it

Churn-prediction models that flag at-risk viewers early and trigger retention journeys.

Challenge

Poor discovery

How we solve it

Personalised recommendation and search that surface the right content per viewer.

Challenge

Weak monetisation

How we solve it

Audience-aware subscription and ad targeting that lifts yield without hurting experience.

Challenge

Siloed audience data

How we solve it

A unified analytics platform giving one governed view of every viewer's behaviour.

What we build

Systems built for media & entertainment.

OTT streaming platform

Multi-device apps with adaptive playback and multi-CDN delivery at scale.

Personalisation engine

Recommendation and search that tailor discovery to each viewer.

Audience analytics platform

A unified view of engagement, retention and monetisation across channels.

Churn prediction and retention

Models that flag at-risk subscribers and drive win-back journeys.

Content and rights management

Governed catalogue, metadata and rights across every distribution point.

Monetisation and ad systems

Subscription, entitlement and ad targeting tuned to audience data.

What good looks like

Outcomes we engineer for.

Lower churn and higher subscriber lifetime value

More of the catalogue watched through better discovery

Smooth streaming across every device at peak scale

Higher yield from subscriptions and advertising

Questions we hear.

Can you handle streaming at large scale?+

Yes — we build cloud-native, multi-CDN delivery with adaptive encoding designed for peak concurrent audiences across devices.

How does personalisation improve retention?+

Better recommendations lift engagement, and engaged viewers churn less; we tie the models directly to retention metrics.

Can you predict which subscribers will churn?+

Yes — models score churn risk from viewing behaviour and trigger retention journeys before viewers cancel.

Where does generative AI fit responsibly?+

In production support — metadata, subtitles, localisation and promo assets — with human review on anything audience-facing.

Where should we start?+

Usually discovery or churn, where lifting engagement and retention drives revenue fastest, then expand across the platform.

Building something in media & entertainment?