Hospitality that fills rooms and delights guests, automatically.
Fragmented booking channels, static pricing and disconnected property systems leave revenue and guest goodwill on the table across the whole journey. CodeFacts unifies bookings, PMS, POS and CRM and layers on dynamic pricing and AI — so you optimise revenue per room while personalising every stay.
What's changing in hospitality.
Guests book, compare and review across OTAs, apps and direct channels, and expect a seamless, personalised journey from search to checkout. Meanwhile OTA commissions, perishable inventory and dynamic demand squeeze margins — operators who unify their systems and price and personalise with data capture more direct, higher-value bookings.
What makes hospitality hard.
The specific, structural challenges we build against — not generic pain points.
Fragmented bookings
Reservations arrive from OTAs, direct site, phone and walk-ins, with no single, reliable view of availability.
Static pricing
Rooms priced on rules of thumb leave revenue behind as demand, events and competitors shift daily.
OTA channel management
Manual rate and inventory updates across channels cause overbookings, parity issues and heavy commissions.
Disjointed guest journey
Search, booking, check-in, in-stay and checkout run on separate tools, so the experience feels fragmented.
Disconnected property systems
PMS, POS, CRM and housekeeping don't talk, so staff re-key data and guests repeat themselves.
Reviews and reputation
Feedback is scattered across platforms and acted on late, when a fast response could have saved the relationship.
From problem to platform.
Each challenge has an engineering answer. This is how we turn them into working systems.
Scattered reservations
A unified booking platform with a single availability view across direct, OTA and offline channels.
Money-losing static rates
Dynamic pricing and revenue management that adjust rates from demand, events, seasonality and competitor signals.
Manual channel updates
A channel manager that syncs rates and inventory across OTAs in real time to prevent overbookings and parity breaks.
Fragmented journey
A connected guest experience — direct booking, mobile check-in, in-stay requests and checkout in one flow.
Siloed property systems
Integration of PMS, POS, CRM and housekeeping so data and guest context flow across every system.
Slow reputation response
Review aggregation with sentiment analysis and alerts so teams respond fast and act on recurring themes.
Systems built for hospitality.
Direct booking platform
Commission-light direct booking with a single, real-time availability view.
Revenue and pricing engine
Dynamic pricing driven by demand, events, seasonality and competitor rates.
Channel manager
Real-time rate and inventory sync across OTAs to prevent overbookings.
Guest experience app
Mobile check-in, in-stay requests, offers and checkout in one journey.
Unified property systems
PMS, POS, CRM and housekeeping integrated into one connected operation.
Loyalty and reputation
CRM-driven loyalty plus review aggregation with sentiment analysis.
The service offerings we bring.
One partner across strategy, AI, engineering, cloud, data and growth — mapped to what this sector needs.
Outcomes we engineer for.
More direct, lower-commission bookings
Higher revenue per available room
A seamless, personalised guest journey
Faster response to reviews and feedback
Questions we hear.
How do you help us win more direct bookings?+
We build fast, high-converting direct booking experiences with real-time availability and personalised offers, reducing dependence on OTAs and their commissions.
What does dynamic pricing do for us?+
It continuously adjusts room rates from demand, events, seasonality and competitor signals, so you capture more revenue per available room instead of leaving money on static rates.
Can you integrate our existing PMS and POS?+
Yes — we connect PMS, POS, CRM and channel managers via clean APIs so data flows across systems and staff and guests stop repeating themselves.
How do you improve the guest experience?+
By joining the journey end to end — direct booking, mobile check-in, in-stay requests and checkout — and personalising it from unified guest data and history.
Can you help us manage reviews and reputation?+
We aggregate reviews across platforms with sentiment analysis and alerts, so your team responds quickly and acts on recurring themes before they hurt bookings.